There can be several reasons why you did not receive an activation email.

  • There was a typo or error in the email address when you registered on
  • For some reason, you might not have successfully registered an account on
  • The automated activation email message was caught by your spam filter.
  • Your email provider might have blocked the automated email message.

Here's what you can do:

  • Check your spam or junk mail folder for an email from
  • Add to your email contacts or approved senders list.
  • Try registering again with the same email address. If the account already exists, you'll see an error indicating that there is a duplicate email address.
  • From the Courebank log-in page, click Forgot password?. The password reset message will activate your account.

Still having problems? Email us at